Legal
Privacy Policy
How we handle information collected through this website.
Our commitment
La Concordia Wellness Center (“La Concordia,” “we,” or “us”) respects your privacy. We keep the personal information you share with us confidential. We do not sell your information, and we do not share it with anyone except as needed to operate this website (for example, our donation processor) or where required by law.
Information we collect
We only collect information you choose to give us or that is needed to run the site:
- Information you send us — such as your name, email address, or message when you email us or reach out through the site.
- Donation information — if you make a gift, it is processed securely through our third-party donation platform (Zeffy). Payment details are handled by that platform; we do not collect or store your card or bank numbers.
- Basic website data — standard information such as general usage and device or browser type, which helps us understand how the site is used and keep it working.
How we use information
We use the information above to respond to your messages, process and acknowledge donations, provide the services and resources you request, and maintain and improve the website. We do not use your information for advertising, and we do not sell it.
How we protect and share information
Your personal information is kept confidential. We share it only with trusted service providers who help us operate the site (such as our donation and website hosting providers), and only to the extent needed to perform that service. We may also disclose information if required by law or to protect the safety of individuals. We take reasonable measures to safeguard the information we hold.
Cookies and analytics
The site may use basic cookies or analytics to keep the site functioning and to understand general usage. You can control cookies through your browser settings. Declining non-essential cookies will not prevent you from using the site.
Your choices and California privacy rights
You may contact us at any time to ask what personal information we have about you, to correct it, or to request that we delete it. Under California law (including the CCPA and CalOPPA), California residents have additional rights regarding their personal information. We honor these rights and do not sell personal information. To make a request, use the contact details below.
This is not our clinical privacy notice
This policy covers information collected through our website only. Protected health information related to therapy and clinical care is governed separately under our HIPAA Notice of Privacy Practices, which is provided to patients as part of care.
Children’s privacy
This website is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children through the site.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date below.
Contact us
Questions about this policy or your information? Reach us at reception@laconcordiawellness.org or (925) 849-4695, or write to us at 1070 Concord Ave, Ste 105, Concord, CA 94520.
Last updated: draft — pending review.